Privacy Policy
Privacy Policy
Logan Square Auto Repair
Effective Date: May 15, 2026
Logan Square Auto Repair (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, use our services, contact us, or interact with us in any other way.
Information We Collect
We may collect the following categories of information:
Personal Information
- Contact details: name, email address, phone number, mailing address
- Account information (if you create an account on our site)
- Vehicle information: make, model, year, VIN, license plate number, service history
- Payment information: credit/debit card details, billing address (processed securely through third-party payment processors)
- Appointment and service details: requested services, dates, times, and notes
Automatically Collected Information
- IP address, browser type, device information, operating system
- Website usage data (pages visited, time spent, clicks) collected via cookies and similar technologies
- Location data (if you enable it when using our site or mobile features)
Information from Third Parties
We may receive information from vehicle history providers, insurance companies, or referral partners with your consent or as permitted by law.
How We Use Your Information
We use the collected information for the following purposes:
- To provide auto repair, maintenance, and related services
- To process appointments, payments, and transactions
- To communicate with you about services, appointments, estimates, recalls, or promotions
- To improve our website, services, and customer experience
- To send marketing communications (you may opt out at any time)
- To comply with legal obligations, respond to legal requests, or protect our rights
- For internal business purposes such as analytics, fraud prevention, and safety
How We Share Your Information
We do not sell your personal information. We may share information in these situations:
- With service providers who assist us (payment processors, email services, scheduling platforms, cloud storage, vehicle diagnostic tools) under strict confidentiality agreements
- With business partners or vendors necessary to complete a service (e.g., parts suppliers)
- To comply with law, court orders, or government requests
- In connection with a business transfer (merger, acquisition, or sale of assets)
- With your consent or at your direction
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no security system is infallible, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality, analyze traffic, and personalize your experience. You can manage cookie preferences through your browser settings. We may also use Google Analytics or similar services.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access, correction, or deletion of your data
- Opt-out of marketing communications (click “unsubscribe” in emails or contact us)
- Restriction of certain processing activities
- Data portability (where applicable)
To exercise these rights, please contact us using the information below. We will respond within a reasonable timeframe.
Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children.
Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Logan Square Auto Repair
2442 N Milwaukee Avenue
Chicago, IL 60647
Phone: (773) 825-5776
Email: service@logansquareautorepair.com
By using our services or website, you consent to the practices described in this Privacy Policy.










